44ac FAQ — All Your Questions, Answered Right Here

No, they cannot. 44ac is strictly for users aged 18 and above. This isn't just policy — keeping minors away from gaming is our ethical responsibility.

Date of birth is required during registration, and NID verification is done for large withdrawals. If any user is proven to be under 18:

• Your account will be closed immediately.
• all transactions will be void.
• Winnings are non-withdrawable.

Use a strong password and always log out of your devices to prevent younger family members from accessing your account. For details, visit the Responsible Gaming page.

Deposits via bKash, Nagad & Rocket at 44ac typically take Instant to 5 minutes maximum credited to your account. Bank transfers may take up to 30 minutes.

If your deposit fails:

In case of a failed deposit, funds are usually returned to your mobile banking account within 5–10 minutes. If not, contact support.

Multiple channels are available to get help at 44ac. For the fastest response Live Chat Use it.

• Live Chat: Click the chat icon at the bottom right corner of the platform. Average response time is 2 minutes. 24 hours a day, 7 days a week, support in Bangla.
• Email: [email protected] — email for complex issues or when you need to send documents. You'll usually get a reply within 48 hours.
• FAQ page: This page is your first resource — you'll find answers to common questions right here.

Keep your account ID or registered mobile number ready when contacting us — it speeds up resolution.

The good news about withdrawals at 44ac — No processing fees on standard withdrawals. But there are a few things to keep in mind.

• Standard Withdrawal: Zero fees on bKash, Nagad, and Rocket.
• Bank Transfer: Bank charges may apply — these are deducted by your bank, not 44ac.
• KYC Verification: NID verification required for first large withdrawal (৳10,000+) — one-time only.
• Bonus Wagering: To withdraw bonus funds, you must meet the wagering requirements.

VIP members enjoy higher withdrawal limits and faster processing.

Getting the 44ac welcome bonus doesn't require much — the process is simple and in most cases Automatically applies.

How to Claim Bonus:

• Wagering requirement: To withdraw the bonus, you must complete 30x wagering.
• Validity: Must be used within 30 days of your first deposit.
• Eligibility: Only one account per household or device is eligible for the bonus.

44ac takes responsible gaming seriously. Three options are available for taking a break or closing your account:

• Cooling Off (1–42 days): Go to Account Settings and choose a break from 1 day to 6 weeks via the "Responsible Gaming" menu. Deposits and betting will be disabled during this period.
• Self-Exclusion (6 months – permanent): From the same menu, set long-term or permanent Self-Exclusion. Promotional messages will also be disabled during this period.
• Permanent Account Closure: To permanently delete your account, email [email protected]. Make sure your withdrawable balance is zero first.

For details, visit the Responsible Gaming page See.

Withdrawing from 44ac is simple and usually very fast. Here's the step-by-step process:

• KYC verification (NID) may be required for first withdrawal — one-time only.
• Requests made between midnight and 6 AM may be processed the next morning.
• Your withdrawal account must be registered in your own name.