44ac Privacy Policy — Your Information Is Safe With Us

Welcome to 44ac. We believe you should have full control over your personal information. This privacy policy explains how 44ac collects your information, what purposes it uses it for, and how it keeps it secure.

This policy applies to 44ac's website, mobile app, and all related services. By registering with 44ac or using its services, you are deemed to have agreed to this privacy policy.

We've written this policy in plain Bangla so every member can understand it. We'll notify you in advance of any changes.

2.1 Information Collected Directly From You

Below is the information you provide when registering on 44ac or while using our services:

• Identity Information: Your full name, date of birth, and gender.
• Contact Information: Mobile number, email address, and current address.
• Payment information: bKash/Nagad number and transaction history.
• Identity Documents: National ID card or passport (for KYC verification).
• Photos: Selfie or ID photo for KYC verification.

2.2 Automatically Collected Information

Some information is collected automatically when you use 44ac. This is used to improve your experience and ensure security:

2.3 Information received from third parties

In certain cases, 44ac may receive limited information from trusted third parties:

• Payment processors — for transaction verification.
• Identity verification services — for NID or passport verification.
• Fraud prevention agencies — to detect illegal activity.

44ac uses your information for specific and lawful purposes. No information is used beyond its original purpose.

Primary Use Cases

• Account Management: Completing registration, securing login, and protecting your account.
• Payment Processing: Processing deposits and completing withdrawals.
• Customer Service: Resolving issues and answering questions.
• Legal Compliance: KYC verification, anti-money laundering compliance.
• Security: Detecting fraud and ensuring account security.
• Responsible Gaming: Identifies unusual gaming patterns and provides member support.
• Service Improvement: Improving the platform experience.
• Personalized offers: Send promotions based on your preferences (subject to consent).

44ac does not retain information longer than necessary. Retention periods depend on the type of data and legal requirements.

Once the retention period expires, information is securely deleted or converted to an anonymized format.

44ac gives the highest priority to your information privacy. Information sharing is very limited and there are specific reasons in each case.

5.1 Parties We May Share Information With

• Payment service providers (bKash, Nagad, Rocket): Only information necessary to complete transactions.
• Identity verification agencies: To verify legitimacy during the KYC process.
• Fraud Prevention Agencies: To detect and prevent illegal activity.
• Law enforcement agencies: Only in cases of valid orders or legal obligations.
• Technology service providers: Hosting, cloud storage — all covered under confidentiality agreements.

5.2 What Will Never Happen

• Your information will never be sold to advertisers or marketing companies.
• Your information will not be shared on any social platform without your consent.
• Your payment PIN or password is never stored or viewed.
• No information is provided to competing organizations.

44ac's website and app use cookies and similar technologies. Cookies are small text files stored on your device that improve your browsing experience.

Cookie Type

You can disable non-essential cookies from your browser settings. However, disabling essential cookies may cause 44ac not to function properly.

44ac believes every member should have full control over their own information. You may exercise the following rights at any time:

44ac is strictly closed to individuals under 18 years of age. 44ac follows the highest level of caution regarding the privacy and protection of minors.

• Age verification is mandatory during registration.
• If identified as underage, the account will be closed immediately.
• No information about minors will be stored.
• If you become aware of any information about minors, please report it to 44ac support.

44ac uses industry-leading technology and methods to protect your information. Below are our core security layers:

9.1 Technical Security

• TLS/SSL Encryption: All data transmission is secured with 256-bit TLS 1.3 encryption. No third party can access your information.
• Database Encryption: All stored information is locked with AES-256 encryption.
• Password protection: Your password is stored using bcrypt hashing — no 44ac employee can view it.
• Two-factor authentication (2FA): OTP & authenticator apps are supported.
• Firewall & DDoS protection: Servers are protected from cyber attacks.

9.2 Operational Security

• Employee data access is limited strictly on a "Need-to-know" basis.
• Regular security audits and penetration testing are conducted.
• Servers and networks are monitored 24/7.
• Data backups are taken regularly and stored in secure locations.

9.3 Security Incident Response

If a security breach occurs, 44ac will take immediate action. Affected members will be notified by email within 72 hours and additional measures will be taken to protect their information.

44ac is an international platform, and in some cases your information may be processed on servers located in other countries. In such cases, the following assurances are provided:

• The country to which data is transferred has adequate data protection laws in place.
• Standard Contractual Clauses executed with all international partners.
• Encryption remains active during data transfer as well.

44ac may update this privacy policy from time to time. In case of significant changes:

• A notification will be sent to the registered email at least 30 days before any changes.
• Clear notifications will be provided on the platform.
• The update date at the top of this page will change.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree, you may close your account and request deletion of your data.

For any privacy questions, requests, or complaints, contact us through the following: